Customer Care

Write to us

If you cannot find your answer online, please feel free 
leave us a personal message. We will get back to you 
as soon as possible.

customercare@knokberlin.com

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Call us

If you would prefer to speak to a member of 
our customer service team regarding enquiries feel 
free to call during our customer services hours on :


+49 (0) 30 279 715 48
Monday to Friday, 2pm to 6pm CET

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Need to return an item ?

Not a problem! Let us know which item(s) you would like 
to send back by following the instructions under the this
return link. Please fill out the form and added to your package. 

Our return policy can be found here and we're happy 
to answer any questions you may have.